Let’s Make You THE BEST!
By joining our inner circle, you will begin to do things the IFM WAY, which will give you the competitive advantage you need to be THE BEST in this ever evolving global arena.
Why IFM Consultants
IFM Consultants will help your Organization become more efficient and achieve sustainable growth & profit. We can achieve this together through our curated services, which are tailored to your every need and aspiration. By joining our inner circle, you will begin to do things the IFM WAY, not only to be relevant in this challenging and ever-changing global arena, but also to lead it.
When IFM Consultants
Powered by ever-evolving technologies, the world is changing at a rate that makes it difficult to predict what will work. Agile and innovative firms of today are driven by leaders that inspire and collaborate rather than micromanage. If you have a growth mindset, we can help you acheive breakthorugh results and sustainable growth. These are few of the questions in every business, which we help you to answer.
How do I grow my business?
We assist the world’s leading firms in becoming leaner, stronger, and more prepared for growth.
Increasing growth through cost reduction and operational efficiency
Our Growth-Fit* methodology is a tried-and-true paradigm for unlocking performance that enables organizations to manage their costs in a more strategic manner, allowing them to lower costs while simultaneously growing stronger.
Senior business executives encounter three major challenges.
→ Lack of Strategic Clarity around how your firm delivers value for customers and what your main competencies are.
→ A lack of investment discipline that focuses resources on critical business capabilities.
→ Lack of organizational support to match the organization and its culture with your company’s goals.
Our Growth-Fit framework integrates cost management, capability development, and organizational and cultural growth.
→ Company Plan: Clearly articulate the few capabilities that actually matter to your strategy and help you win in the market.
→ Build differentiating capabilities: Invest in a few differentiated capabilities funded by cost structure improvements.
→ Transform cost structure: develop a clear cost agenda with an emphasis on process improvement.
→ Reorganize for growth: implement a model, processes, and systems to unlock potential and boost agility.
→ Enable change and cultural evolution: Create an environment and culture that embeds change in the company DNA.
How it Helps Businesses
This approach is based on IFM’s many years of working with the world’s top companies in many different industries, regions, and market conditions. It has helped these companies:
→ Strengthen the core competencies that set them apart from the competition.
→ Customize solutions to their specific needs, whether the operational improvements are enterprise-wide or just for one business unit or functional department.
→ Look at costs objectively and get rid of non-essential, bad costs while reinvesting in good costs that support the company’s core capabilities. This will help you avoid the problems with traditional cost-cutting or process/systems transformation programs.
→ Make the changes last by changing their organization model and company culture from top to bottom, putting everyone’s attention on realistic, logical benchmarks that are tied to what’s strategically important.
My revenue is good, but why are my profits low?
High revenue and gross profit margins are not always an accurate reflection of genuine profitability. Assessing real profitability requires allocating every important cost to the lowest unit level across all of the goods, customers, and orders in the business.
When the entire allocated cost of service is analyzed, including product returns and reimbursements, logistical expenses, environmental effects, and hundreds of other transactional components, a deeper insight emerges.
IFM’s easy and effective industry-focused modeling may assist you in estimating these true costs, down to the finest precision for each product, client, and order. Gaining this understanding is like having a blueprint of the causes of your company’s profit decline; it will help you invest in the proper consumers, products, and channels, as well as renegotiate or restructure the ones that aren’t performing well.
IFM’s three profitability drivers show how value is created by adapting to consumer demand across channels.
→ Product Profitability shows profitability across a product’s lifecycle. These insights are often used to rationalize product portfolios or identify cost improvements.
→ Customer Profitability provides a view of productivity by customer or customer segment. This helps businesses identify and prioritize clients who contribute the most to revenues.
→ Channel costing demonstrates the cost of offering services and activities across multiple channels. This informs channel investment and strategy.
IFM enables you to rapidly generate profitability insights and offers you with a plan to sustain a long-term solution. An initial proof-of-value will allow your company to create and act on insights rapidly before committing to a longer-term solution. It will enable your company to adjust the insights created to ensure that they match the needs of the company and illustrate the value of the insights. Depending on the scope of the insights required, the size of the organization, and the quality of information available, the proof-of-value can be deployed in five to fifteen weeks. The model can then be updated on a regular basis by your employees or by IFM as a continuing service.
How it Helps Businesses
IFM’s profitability projects typically yield EBITDA gains of 6-13%. Investing in a profitability analysis might yield significant and measurable results. The benefits that can be unlocked by these insights are listed below:
→ Improved pricing, discounting, and rewards: A snapshot of existing customer profitability will offer a price baseline and highlight anomalies between discount and reward programmes.
→ Customer prioritization and alignment: A forward-looking perspective of customer profitability will reveal misaligned salesforce and service investments with customers.
→ Product rationalization and decommissioning: A view of product profitability might help with product portfolio rationalization.
→ Channel investment: A view of service or activity expenses across several channels gives the information needed to direct channel investment.
→ Product performance enhancement: A marginal product profitability perspective can steer the business to areas of waste and improvement.
How do I get new customers?
Customer acquisition has never been more competitive. Consumers have more options and are moving more quickly. Technology has hastened changes in consumer behavior, but how consumers interact with brands online varies dramatically across demographics—not only by age, but also by color, ethnicity, and location. To summarize, the quality of the customer experience is crucial.
In this dynamic world, brands must embrace the age of customer acquisition. Businesses that aren’t laser-focused on exceeding consumer expectations—what first attracts and retains customers—might not last long. Although this is a simple fact, there is no simple answer.
Customer attraction may appear to be a complicated notion, but the major parts may be divided into two groups.
→ Values attraction: It revolves around a company’s goal and values—what it stands for, how mature those values are, how well its stakeholders understand them, and your efforts to better stakeholders’ lives. Measuring internal and external value attraction contributes to the definition of digital empathy, future optimism and sustainability, and insight and inclusiveness.
→ Capabilities attraction: This is how most businesses organize assets and capabilities to help provide those values and serve loyal consumers. It’s also how a company learns where its customers are shifting and works to provide a consistently great employee experience.
How it Helps Businesses
IFM’s customer attraction strategy—one that contributes to long-term growth, loyalty, and brand value—depends on balancing values and capabilities. Bringing that focus on values into the ongoing consumer experience conversation is critical to retaining customers.
→ Reimagine your products and experiences to be more human-centered and tailored to your customers’ requirements.
→ Create brand values that are aligned with what your customers value, and then build an investment strategy to put them into action.
→ Digitize your operations to satisfy market demand and drive long-term success.
→ Integrate cutting-edge technology and capabilities to disrupt your industry and get a competitive advantage.
→ Utilize data to aid in the development of customer insights. Your organization may better understand what customers believe and want by using consumer behavioral modeling and research, as well as predict how they will react to future movements.